Notice
Case processing times
Due to the staffing situation in the SU team, there are currently quite a few longer processing times than what we normally experience.
- Applications for extra SU grant portions: We have reached the cases received in week 2.
- Applications via MinSU: We have reached the applications that were received in week 3.
- Emails: We have reached the emails that came in week 3.
(Case processing times are updated Mondays – last updated 20/1 2025)
We process emails and cases in the order they are received. We hope you understand and accept that it is no use calling or sending emails to hear how far your case has progressed. It will only extend our case processing times.
If you need clarification on the rules or anything else in connection with SU, we refer you to SU@adm.dtu.dk and SU.dk, where there is a lot of good help.